• Your payment will only be processed when the goods are in stock and ready for dispatch.

• We will dispatch the goods to your specified UK address.

Your order will generally be delivered by 3.00pm - Monday to Friday not weekends. We are unable to guarantee a specific delivery time. Please make sure that someone will be in between these times on the delivery day to accept and sign for the parcel. If there is nobody in when the courier calls, then they will normally leave a card. You can then contact them to arrange delivery for another day or collect the delivery from your local depot.

Collect in Store
If you choose to collect in-store, please email us your order via the contacts page.

Payment will be taken when you collect in-store. When your order is ready for collection we will contact you again via email to tell you, so that you can arrange a convenient time to come in and collect your purchases.

When you come in you must bring with you the order acknowledgement email that we send you and then pay in full for the goods. Please do not send us any payment details via the contacts page.

Non Acceptance of Order Non-acceptance of an order may be a result of one of the following and will be notified at time of order placement:

• The product you ordered being unavailable from stock.
• Our inability to obtain authorisation for your payment.
• The identification of a pricing or product description error.
• You not meeting the eligibility criteria set out in these terms and conditions.
• If you have chosen the home delivery option, you are entitled to cancel this contract if you so wish, provided that you exercise this right no more than seven working days after the day on which you receive the product.

If you exercise the right to cancel:
• You will receive a full refund of the money that you have paid apart from the delivery charge (if applicable) by crediting your original payment card.
• Unless the product is faulty, you must bear the cost of returning the product to us. If you fail to return the product within 14 days of your notifying us of the cancellation, we will have the right to recover the product and deduct the cost of recovery from your card.
• You are also entitled to a full refund if the product is not available at the time arranged for you to collect it or, if no date is agreed, within 30 days of your placing the order.

Description of Products Each product purchased is sold subject to its product description which may set out additional specific conditions related to that product including, without limitation, terms and conditions concerning warranties, after-sales service and guarantees.

Our prices are those shown on our website and are inclusive of VAT at the current UK rate. Return of Goods We offer a 100% money back guarantee.

If for any reason you are unhappy with your purchase it can be returned to Part Party for refund or exchange. Providing packaging has not been opened.

Please contact us via email or phone prior to returning any goods. You should return goods by registered post or recorded delivery and retain proof of postage. The carriage costs are your responsibility except in cases of faulty, damaged or wrongly supplied goods. Remember, please contact us via email or phone prior to returning any goods.